privacy policy

Information we collect

Tenqai collects account details, order history, delivery addresses, support communications, and payment-related references needed to run the marketplace safely.

How we use your data

We use your information to process orders, coordinate delivery, prevent fraud, improve support, and send essential service updates about your account or purchase.

Sharing information

We share only the information required to fulfill an order with merchants, couriers, payment providers, and service partners. We do not sell buyer personal data.

Security and retention

Tenqai applies operational safeguards to protect account and order data. Records may be retained where required for fraud prevention, tax, accounting, or legal obligations.

Your choices

You may request profile updates, change account information, or contact support regarding privacy-related concerns using the official Tenqai support channels.